Deliver service and support to end users through phone call, via remote connection or over the internet.
Interact with the customer to provide and process information in response to inquiries, concerns and request about products and services.
Gather customer's information and determine the issue by evaluating and analyzing the symptom.
Set up new customer accounts, follow up on customer interactions.
Ability to learn different ERP products developed by our company.
Accounting knowledge added plus.
Outstanding English communication & listening skills.
Interest in customer service and sales.
A creative mindset and understanding of customer needs.
Enjoy being on the phone with our customers.
Smart personality & appearance.
Ability to work in an organized and structured manner.
BCA, MCA, BE- Computer Engineering
Apply with your up to date CV and cover letter in English please.
Complete understanding of SDLC/STLC concepts and testing processes.
Desktop application testing experience is must.
Database testing experience is must.
Ability and willingness to communicate with customer for issues/enhancements, Support team.
ERP Domain experience will be a plus.
Experience in writing Test case and execute, Black box.
Software testing experience with Manual testing (Web, Desktop and Mobile application).
English Communication skill is must.
Apply with your up to date CV and cover letter in English please.
Counsel students regarding various universities, courses, admission requirements, entrance exams, scholarship in UK for Indian students.
Provide information on desired courses & UK information based on needs & aspirations.
Provide telephonic counselling to the leads of all resources & invite them to walk in to the office for counselling
Assist students with visa requirements for UK
Be flexible and able to meet individual needs by providing person-specific attention
Reliable/Good at hitting deadlines
Good communication and influencing skills
Sales Attitude
Apply with your up to date CV and cover letter in English please.
Follow the process from Admission to Visa File.
Filling Application forms as per the university guidelines
Advice/ Counsel students regarding various universities, courses, admission requirements for Universities
Provide information on desired courses & UK information based on needs & aspirations
Be flexible and able to meet individual needs by providing person-specific attention
Reliable/Good at hitting deadlines.
Good communication and influencing skills
Apply with your up to date CV and cover letter in English please.
Communicating with customers through various channels like Facebook, Instagram.
Acknowledging and resolving customer complaints
A professional approach in answering calls and provides information
Escalate unresolved queries to respective departments for accurate solution
Appropriate and timely follow-ups wherever required
Apply with your up to date CV and cover letter in English please.
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